3 phones showcasing a Google Pay email speaking to easy and fast checkout

Email Design Art Direction Digital Marketing

Google Pay Emails

Role 〰️ Art Direction

Client 〰️ Google Pay

Region 〰️ Global

Email series to educate users about Google Pay

A GIF of 2 friends sharing money from different locations, one person is walking a dog and the other person is shopping

Goal 〰️ Create a series of emails for Google Pay to clearly describe the service in a way that is clear and feels simple immediately after Andriod Pay transitioned to Google Pay.

50 + emails created

Style guide created for cross promo work

Solution 〰️ Create new illustrations to showcase the user behavior and simplicity of the app services. Visuals were set to be easy to adjust per market by with easy swaps of currency marks and characters if relevant. Many of the messages were curated when users were eligible for new features or interacted with related services.

Airplane boarding visual speaking to the ease in adding a boarding pass to your phone
Loyalty card visual featuring cards from shopping, grocery and transit.
Splitting the bill visual, showing the ease to request money for up to 5 people